Refund policy

*REFUNDS- Due to the nature of our handmade body care products, We do not offer refunds unless the product arrives damaged or defective. Please try to ensure that you have read the ingredients and they are compatible with your skin type, you’ve read scent description, and you’re sure of your size selection. If you have Concerns about your order please contact us within 7 days of receiving your product.

 *Returns-For hygiene and safety reasons we do not accept returns on our body care products. If you experience an issue with your order, please reach out to us and we will do our best to resolve it

 *EXCHANGES- We do not offer exchanges on body care products however if you receive the wrong item, please notify us within 7 days of delivery and we will arrange a replacement.

*Damaged, Defective, Missing  products-  if Your order is damaged we ask that you immediately contact us at 844-994-Skin(7546) So that we can initiate an investigation and claim with our shipper, we will need photos of the items the shipping box and labels. We apologize if items are missing and are happy to help replace or refund your missing or damaged items providing you notify us within 15 days of purchase.

**For any issues regarding your order, please email info@bodyessentialsbyk.com With your order number and a description of the issue, we are happy to assist you!